Privacy Policy

The terms “We”, “Us”, “Our”, and “Company” individually and collectively refer to WaterCore Design, and the terms “You”, “Your”, and “Yourself” refer to the users/customers.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder, including the amended provisions pertaining to electronic documents and records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic, or digital signature.

This Privacy Policy is a legally binding document between you and WaterCore Design. The terms of this Privacy Policy will become effective upon your acceptance of the same, directly or indirectly in electronic form, by clicking on the acceptance button, using the website, or by any other means, and will govern the relationship between you and us regarding your use of the WaterCore Design website.

This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000, which require publishing a Privacy Policy for the collection, use, storage, and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree, and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.

By providing us with your information or by making use of the facilities provided by the Website, you hereby consent to the collection, storage, processing, and transfer of your personal and non-personal information by us as specified under this Privacy Policy. You further agree that such collection, use, storage, and transfer of your information shall not cause any loss or wrongful gain to you or any other person.

USER INFORMATION

To avail certain services on our Website, users may be required to provide certain information during the registration or order process, including:

a) Name

b) Email Address

c) Phone Number

d) Billing and Shipping Address

e) PIN Code

f) Payment Information (processed through secure payment gateways)

g) Account Login Details, including passwords where applicable

The information supplied by users enables us to improve our services and provide a more user-friendly experience.

All required information is service-dependent, and we may use such information to maintain, protect, and improve our services, including customer support, order fulfillment, website functionality, and the development of new services.

Information that is freely available in the public domain or furnished under the Right to Information Act, 2005, or any other applicable law shall not be regarded as sensitive personal information.

COOKIES

To improve the responsiveness of the Website for our users, we may use cookies or similar electronic tools to collect information and assign each visitor a unique User Identification (User ID). Unless you voluntarily identify yourself through registration or other means, we will have no way of knowing who you are, even if we assign a cookie to your computer.

Cookies cannot read data from your hard drive. Our advertising partners may also assign their own cookies to your browser if you interact with their advertisements, a process over which we have no control.

Our web servers may automatically collect limited information about your computer’s connection to the Internet, including your IP address, when you visit our Website. Your IP address does not personally identify you. We use this information to deliver our web pages, analyze traffic, improve user experience, and understand visitor demographics.

LINKS TO OTHER SITES

Our Privacy Policy applies only to our Website. Our Website may contain links to external websites that are beyond our control. We are not responsible for the privacy practices, content, or policies of such third-party websites. Users are encouraged to review the privacy policies of any external websites they visit.

INFORMATION SHARING

We may share personal information with third parties only in the following limited circumstances:

(a) When required by law, court order, governmental authority, or regulatory body for purposes such as identity verification, prevention, detection, investigation of cyber incidents, prosecution of offences, or compliance with applicable laws and regulations.

(b) When sharing information with employees, service providers, business partners, or affiliated entities for the purpose of providing services, processing transactions, fulfilling orders, or supporting business operations. Such recipients are required to maintain appropriate confidentiality and security standards.

INFORMATION SECURITY

We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of data. These measures include internal reviews of our data collection, storage, and processing practices, as well as encryption and physical security safeguards.

All information gathered through our Website is stored within controlled databases and protected through reasonable security measures. Access is restricted to authorized personnel only.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted to us or stored on our systems.

CHANGES TO THIS PRIVACY POLICY

The Internet is an evolving medium. We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs. Any updates will be posted on this page. Our use of information collected will always remain consistent with the policy under which the information was originally collected.

GRIEVANCE REDRESSAL

Any complaints, concerns, requests, or grievances regarding this Privacy Policy, data handling practices, or Website content may be communicated to us through our Contact Us page, official email address, or other communication channels provided on the Website.

We will make reasonable efforts to address and resolve such concerns in a timely manner.